About Human Capabilities

VeriSkills has identified 14 core capabilities as the most important ‘soft’ or non-technical skills and knowledge required in the future workforce.

These capabilities are essential requirements for future work and employability, irrespective of the profession or the individual’s job, work level, or occupation.

In contrast with technical skills, human capabilities are the underlying knowledge, skills, and personal attributes or experiences required to perform in a role today, and to confirm a person’s potential to rapidly assume emerging future roles.

They are broad, generic, and transferable, and this distinguishes them from technical and vocational competencies, which tend to be specific to units of knowledge and skill tied to demonstrated tasks.

Each capability falls into one of three domains:

  • personal
  • action, and
  • thinking.

Within those, each capability is measured at one of five levels:

  • foundation
  • intermediate
  • proficient
  • advanced, and
  • expert.

Thinking

Critical Thinking

Creativity

Adaptive Mindset

Innovative Thinking

Personal

Lifelong Learning

Initiative & Drive

Cultural Awareness

Ethics

Empathy

Action

Communication

Collaboration

Problem Solving

Digital Acumen

Customer Focus